Post Office card accounts closure delayed until November 22 but here’s what the DWP says customers should do now
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The closure of Post Office card accounts has been delayed.
State pension or benefit payments
Customers who collect either a state pension or benefit payments via the card accounts are being given another year to make alternative arrangements for their money after The Department for Work and Pensions took the decision to push the shut down back 12 months because of disruption caused by the pandemic.
Hundreds of thousand of people are still thought to be picking up their money using a Post Office card account (POca) instead of a bank account. Here’s what those affected will need to do now:
Who uses a POca?
People who receive either a state pension or some form of benefit may still be collecting that money via a Post Office card account. However, the DWP has tak...









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