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Issue connected to diabetes

Sometimes it can be difficult to know your rights when you have diabetes, and if you have an issue connected to diabetes, it can be really worrying and confusing.

That’s where we come in. We’ve got all the information you need to help you understand and know your rights. Find out about your rights at work, driving with diabetes or understanding your child’s rights at school. You can read through our information pages, download our detailed advocacy packs or call our helpline for support.

Your rights at work

Whether you’re taking your first step onto the job ladder or looking to change jobs, it’s important to show recruiters that you’re the best person for the job, regardless of your diabetes. We’ve got all the information you need to understand your rights in the workplace, for example, writing to your employer about your rights at work.

Driving and diabetes

If you drive, having diabetes doesn’t automatically mean you can’t anymore. There are many myths about driving and diabetes, but we’ve got everything you need to know from hypos to diabetes and complications while driving and can help you get your driving licence back.

Care in school

Worried about your child’s care in school? We’ve got information and support to help make sure all children with Type 1 diabetes get the support and care they deserve at school so that they have the same opportunities as other children.

We also have a collection of useful resources that you can download to help support you in getting the best diabetes care in schools.

Exams and diabetes

If you have diabetes, you are entitled to have the things you need during the exam to help you do as well as anyone else. Go to our information on schools and exams or if you’ve left school, our university exams page.

Free prescriptions – your rights

If you use insulin or medicine to manage your diabetes, you’re entitled to free prescriptions. But if you’re under 60 and living in England, you must have a medical exemption certificate before you can claim them.

We’ve got more information about how to get your diabetes technology, such as flash glucose monitoring, continuous glucose monitoring, insulin pumps and test strips and monitors. And you can visit our Fight for Flash campaign page to learn about the progress we’ve made in improving access to this life-saving technology.

We also have information for people with diabetes who are concerned about the restriction of blood glucose test strips on prescription, download our Get the test strips you need advocacy pack.

Having diabetes in prison

Find out more about diabetes and getting the healthcare you or your loved one need in prison. This includes getting your insulin on time and diet. Go to our shop to download or order our having diabetes in prison guide.

Disability living allowance

Disability Living Allowance (DLA) is a non-means-tested, tax-free benefit. We’ve got everything you need to know about the application process to claim this benefit.

Getting the healthcare you need

People with diabetes may not always be aware of the care they are entitled to and may not get the care they need. We’ve got 15 healthcare essentials, which lay out the checks and support you’re entitled to from the NHS.

Getting on a diabetes education course

Everyone with diabetes should be offered a place on a diabetes education course. We’ve got more information about education courses including asking for time off without taking holiday.

Call the helpline

If you need further support, or cannot find the information you need, you can call our helpline.

• Call 0345 123 2399, Monday to Friday, 9am to 6pm

• Or fill in the online form

Once you’ve contacted us, we will be in touch within five working days.

You can find out how we store and process your information on our privacy page.

We are not able to offer

• legal advice or legal advocacy

• accompanying to meetings

• detailed benefit advice

• specific medical advice relating to your diabetes

But we will refer you on to the relevant agencies that can help.